We are that confident you’ll love your Philips Lumea IPL that if after 60 Days of use you aren’t fully satisfied, for whatever reason, return for a full refund.

Simply follow the below steps
1. Purchase an eligible product during the Purchase Period from any of promoter’s participating retailers in store or online in Saudi Arabia.
Offline Retailers: eXtra, Saco, Lulu, Nahdi, Dawaa and other pharmacies in Saudi Arabia
Online E-tailers: Authorized sellers in Noon and Amazon, eXtra Online, Saco Online and other authorized online retailers
2. Use the Philips Lumea IPL in the recommended manner continuously for a minimum of 60 days.
3. If after sixty (60) days usage, the customer is not fully satisfied with the Eligible Product, he or she can submit a Satisfaction Money Back Guarantee Claim Form

“(Form)” customer has one month to return the eligible product to the service centres for refund after 60 days of usage.

1. DOZN MAIN CENTER - Riyadh: Said Ibn Zayd street (Khalid Ibn Al Walid), Qurtubah Square Complex – near from Saudi post (SPL), Landline Number - 8001207669
2. DOZNBRANCH CENTER - Buridah, Buraydah: Prince Sultan Road, in front of the AlOaid Mosque, Landline Number - 8001207669
3. DOZN BRANCH CENTER - Dammam: Khaleej Rd, Ash Shati Ash Sharqi, Dammam, Landline Number - 8001207669
4. DOZN BRANCH CENTER - Al Ahsaa: Al Hassa Al Mubarraz Al-Madinah Al-Monawarah Street opposite of Dharan Street, Landline Number - 8001207669
5. DOZN MAIN CENTER - Jeddah: Near H-Bridge Madinah Road behind Egyptian Consulate Al-Rawdah, Landline Number - 8001207669
6. DOZN BRANCH CENTER - Makkah: AlNuzha, Dar AlHadith street, Landline Number - 8001207669
7. DOZN BRANCH CENTER - Madinah: AlRanwae - Prince Sultan Ibn AbdulAziz, Landline Number - 8001207669
8. DOZN BRANCH CENTER - Tabuk: King Abdullah Street, Al Muruj, Landline Number - 8001207669
9. DOZN BRANCH CENTER - Khamis Moushait: King Fahd Rd, Al Mossa, Khamis Mushait, Landline Number - 8001207669

Download claim form Terms and Conditions